About Company
About Us
Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia’s largest John Deere dealers. With 11 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us!
Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming!
About the Role
This is a fulltime, permanent opportunity based within our Horsham Branch. We are looking for someone who understands good customer service, who can confidently lead a team of professional Service Techs and whilst they love being a Diesel Tech they are looking for their next step and to share their experience gained to date.
A day in the life
- Develop the capacity and capability of your team to perform through sound leadership
- Foster a team environment that centres around customer service
- Direct and assist in the diagnosis of machine problems of technicians and apprentices
- Monitoring, managing and maintaining department sales performance, technician productivity, efficiency and non-productive time, and initiating corrective action as required
- Assist with carrying out and leading weekly service meetings with technicians
- Monitoring all warranty and service bulletins and communicating to techs in weekly meetings
- Ensure the presentation of the workshop is maintained to a high professional standard
- Develop and maintain a culture of performance across the business
Key Benefits
- Competitive remuneration, and generous monthly incentive program
- “Be Your Best” – our formal Learning & Development Program, with opportunities across leadership, sales, John Deere, technical training & personal development
- “Healthy Workmates” – our Health & Wellbeing Program
- Free & confidential counselling services offered to all staff through our EAP partner
- Defined career pathways and opportunities to grow your career
- Great working environment and values-based organisation
Essential
- Trade Qualification in Agricultural Mechanical Technology or equivalent
- Diesel Technician Experience
- Exceptional customer support focus
- Ability to solve problems and develop innovative solutions
- Current Australian Drivers Licence
- Unrestricted working rights in Australia
Desired
- Mechanical, Electrical and Hydraulic experience
- Strong diagnostic skills
- Previous experience working on John Deere agricultural machinery and equipment highly regarded
To learn more about our organisation and the role, please head to our website
To apply, please click APPLY below. Please ensure you provide both a Cover Letter and Resume
