RECEPTIONIST/ADMINISTRATION ASSISTANT

About Us

East Grampians Health Service is based in Ararat and Willaura (Regional Victoria) and takes its name from the magnificent mountain range that provides a backdrop to both townships.  We are committed to providing quality care and services that meet the needs of the community, whilst continuously striving for improvement and aiming to lead the way in provision of health related services.

East Grampians Health Service aims to meet the needs of the community by offering a vast array of services based at the community health centre in Ararat. We offer outreach services to Willaura as well as the Bush Nursing Centres in Lake Bolac and Elmhurst. Our services include Dental, Physiotherapy, Exercise Physiology, Occupational Therapy, Podiatry, Speech Pathology, Dietetics, Diabetes Education and Social Work.  These services support other clinical areas including our acute and residential aged care patients. Our community health centre also serves the purpose of hosting speciality clinics such as consulting suites for our visiting surgeons, stromal and wound care nursing.

What we Offer

• Regional Lifestyle – explore our region
• A variety of employee benefits
• Ongoing professional development and career opportunities

About the Role

Duties and responsibilities will include:

• General customer service
• Telephone management
• Booking appointments
• Account receipting
• Client record administration
• General administration assistance to all staff
• Referral management
• Administrative support to visiting specialists
• Data entry
• Preparation of meeting agendas and minutes

About You

The successful applicant will be an experienced administrator and have excellent customer service and receptionists’ skills. A high level of computer literacy is required to efficiently use a number of software systems for patient appointment and fees management.  Experience in medical reception or similar administrative position within health setting is preferable.

Appointment is subject to immunisation clearance (Including COVID-19) and current and satisfactory Employment Checks (Police and Working With Children Checks).

For additional information or to discuss this position further, please contact Kylie Walker – Executive Assistant/Admin Coordinator on (03) 535-29474.

The Position Description can be viewed and downloaded by selecting ‘Position Description’ below.

To apply please select ‘Apply online’ and complete as requested.

Please ensure you address the selection criteria, attach an up to date resume including two business referees by close of business Thursday 17 August 2023.

East Grampians Health Service is an equal opportunity employer.